Refund policy
Rokza Return & Exchange Policy
At Rokza, your satisfaction matters to us.
You may exchange or return your order within 4 days from the delivery date.
Exchange:
Available within 4 days.
Refund:
Accepted within 4 days once the returned item is received and approved.
Please note:
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Items must be unused and in original condition.
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Delivery fees are non-refundable.
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All exchanges and refunds come with a fee.
For any assistance, please contact us through Instagram DM.