Refund policy

Rokza Return & Exchange Policy

At Rokza, your satisfaction matters to us.
You may exchange or return your order within 4 days from the delivery date.

Exchange:
Available within 4 days.

Refund:
Accepted within 4 days once the returned item is received and approved.

Please note:

  • Items must be unused and in original condition.

  • Delivery fees are non-refundable.

  •  All exchanges and refunds come with a fee.

For any assistance, please contact us through Instagram DM.